Mumbai Dynamics 365 CRM
Direction’s Dynamics 365 CRM services provide sales automation, marketing insights, and service tools
Dynamics 365 CRM Solutions
For Mumbai’s high-growth businesses, customer engagement is critical. Direction’s Dynamics 365 CRM services provide sales automation, marketing insights, and service tools—built for the fast-paced Mumbai market. We’ve helped dozens of local companies transform their customer lifecycle.
Some of the Mumbai-focused Industries we have served are — Real Estate, Finance & Insurance, Travel & Hospitality, Media, Healthcare, and more—our team is ready to deliver personalized solutions for your Mumbai operations.
Microsoft Solutions for Mumbai
Why Mumbai Businesses Choose Us:
- Proven track record across Mumbai and surrounding areas from Colaba to Virar and Navi Mumbai and beyond
- Experienced Microsoft-certified consultants
- Being local we understand the ground realities and are able to provide efficient onsite support as required.
- We understand your business culture and requirements
Let’s connect in person! Email or Call now to book a meeting in Mumbai.
Success stories with Mumbai businesses
CRM for A Major Bank
Learn how Barclays India enhanced its customer service with a Microsoft Dynamics CRM solution.
Discover the benefits of a unified customer data repository and streamlined service delivery.
A Major Infrastructure Company
Direction Software LLP implemented Microsoft Dynamics CRM for a network power company to improve customer service and business processes.
The solution provided a single repository for customer data, integrated with ERP and product configurator tools. Benefits included improved sales projections, better employee performance tracking, and enhanced customer communication.
Leading Real Estate Firm
Direction Software LLP implemented Microsoft Dynamics CRM for a real estate company to improve sales efficiency and customer retention.
The solution provided a centralized system for lead management, customer interactions, and sales tracking. Benefits included a 40% increase in lead conversion, improved customer engagement, and better data visibility.
FAQs – Dynamics 365 CRM in Mumbai
Yes, we work with startups and SMBs in Mumbai to deploy scalable, cost-effective CRM solutions.
Yes. We’ve built D365 integrations for local Mumbai call centers, including voice, chat, and Whats App channels.
Yes. Our Mumbai team provides technical support and user training after CRM go-live.
