Microsoft Dynamics 365 CRM is a well-known customer relationship management (CRM) solution on the market today. Due to its powerful combination of analytics, automation, and integration features, Dynamics 365 has established itself as the preferred option for companies in the retail sector. Retailers today must be able to adjust to changes, whether they are brought…
In the past couple of years, customer buying behavior has changed significantly. Customers research online extensively about the products they want to buy. They shortlist specific companies offering those products and then visit their showrooms. It holds even in the case of the automobile industry. Hence, it is critical for a car dealership business to…
At Direction Software, we have had great success in helping Real Estate businesses improve their sales effectiveness by implementing Microsoft Dynamics 365 CRM. In some cases, Dynamics CRM has enabled our Real Estate clients to enhance their lead to sales conversion ratio by 40% and customer engagement by 50%. In this blog, we share some key features…