Microsoft Dynamics 365 CRM

9 Benefits of CRM for the Car Dealership Industry

In the past couple of years, customer buying behavior has changed significantly. Customers research online extensively about the products they want to buy. They shortlist specific companies offering those products and then visit their showrooms. It holds even in the case of the automobile industry. Hence, it is critical for a car dealership business to be present in front of…

7 Microsoft Dynamics 365 CRM features that make it a leading CRM solution

Microsoft has been a leader in business solutions. It has launched multiple solutions that have redefined and revolutionized the way to do things. One such product is Microsoft Dynamics 365 CRM. It is an end-to-end CRM. It offers multiple salient features that can help companies streamline their business seamlessly. Let us look at some aspects of this CRM that help…

Key features of Microsoft Dynamics 365 CRM that helped our real estate clients improve lead to conversion ratio

At Direction Software, we have had great success in helping Real Estate businesses improve their sales effectiveness by implementing Microsoft Dynamics 365 CRM. In some cases, Dynamics CRM has enabled our Real Estate clients to enhance their lead to sales conversion ratio by 40% and customer engagement by 50%. In this blog, we share some key features of Microsoft Dynamics 365 CRM…

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