Microsoft 365 CRM

CRM for Marketing helps you grow your business by engaging with customers in real-time and elevate the customer experience. It enables you to further strengthen customer relationships by orchestrating personalized journeys across all touchpoints. You can create omnichannel marketing campaigns, do lead nurturing, and align the objectives of the sales and marketing teams.

• Design, predict, and deliver content through the right channels to deliver personalized customer journeys
• Provide a holistic customer experience by arranging customer journeys across marketing, sales, commerce, and service
• Turn insights into relevant action using AI-driven recommendations for content, channels, customer segmentation, and analytics
• Use built-in features to help with compliance requirements and protect customer data. Easily customize and connect with tools you already use